Privacy Policy

Wokpa ("we," "us," or "our") respects the privacy of its users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website and mobile application (collectively, the "Service").

By agreeing to this Privacy Policy in your Wokpa account setup, or by using the Wokpa Service, you expressly consent to the information handling practices described in this notice.

This Privacy Policy applies to Wokpa collection and use of your personal information (i.e., information that identifies a specific person, such as full name, address, phone number, or email address). It also describes generally Wokpa’s practices for handling non-personal information (for example, interests, demographics and services usage).

Information we collect:

We collect several types of information to provide and improve our Service:

Account Information: When you create a Wokpa account, we collect your name, email address, password (hashed and salted), and any other information you choose to provide.
Usage Data: We collect information about how you use the Service, such as the podcasts you create, edit, and publish, the features you access, and the content you consume.
Device Information: We collect information about the device you use to access the Service, such as device type, operating system, IP address, and browser type.
Payment Information: If you choose to subscribe to a paid plan, we may collect your payment information through a secure third-party payment processor. We do not store your full credit card details on our servers.

How we use your information:

We use the information we collect to:

Provide and maintain the Service.
Improve and personalize your experience.
Develop new features and functionalities.
Send you important information about the Service, such as updates, security alerts, and support messages.
Send you marketing communications (with your consent)
Analyse how the Service is used
Comply with legal obligations

We use cookies and log file information to: monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track your entries, submissions and status in promotions or other activities.

When Wokpa discloses information

Wokpa does not share your personal information with other organizations for their own marketing or promotional uses without your prior express consent.

Wokpa may disclose Automatically Collected and other aggregate non-personal information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Wokpa.

We may disclose both personal and non-personal information to service providers working on our behalf to: provide website hosting, maintenance, and security services; fulfil orders; analyse data and create reports; offer certain functionality; and assist Wokpa in improving and creating new services features. We require that these parties process such information in compliance with this Privacy Policy, we authorize them to use the information only for the purposes for which it is provided to them, and we require these parties to use reasonable confidentiality measures.

Wokpa may disclose User information if we believe in good faith that such disclosure is necessary to comply with Nigeria state and federal laws (such as Nigeria Copyright law) or other applicable laws around the world (for example, in the country of your residence); or respond to a court order, judicial or other government subpoena, or warrant in the manner legally required by the requesting entity

Wokpa also reserves the right to disclose User information that we believe, in good faith and after making reasonable inquiries, is appropriate or necessary to take precautions against liability to us; protect us from abusive, fraudulent, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations to protect the security or integrity of the Wokpa Service; or to protect the rights, property, or personal safety of our Users, or others. We will notify you of these disclosures if we reasonably think we can do so legally and without harming the purpose of the disclosure.

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information for legal or regulatory reasons.

Your choices:

You have several choices regarding your information:

You can access and update your account information at any time.
You can unsubscribe from marketing communications by following the instructions in the emails we send you.
Develop new features and functionalities.
You can request to delete your account by contacting us.

Children's Privacy:

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.